Effective Date: 13 June, 2024

1. Introduction
Koseli (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.koseli.co.nz, use our services, or purchase our products.

2. Information We Collect

• Personal Information: We may collect personal information such as your name, email address, phone number, shipping address, and payment details. Please note that we never ask for your bank details or other personal information beyond your email and mobile number.
• Non-Personal Information: We may collect non-personal information such as your browser type, operating system, and IP address to improve our website’s functionality.

3. How We Use Your Information

• To process and fulfill your orders.
• To communicate with you about your orders, our products, and promotions.
• To improve our website and services.
• To comply with legal obligations.

4. Disclosure of Your Information
We may share your information with:

• Service Providers: Third-party companies that help us operate our business, such as payment processors and shipping companies.
• Legal Requirements: If required by law or to protect our rights.

5. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.

6. Your Rights
You have the right to:

• Access and correct your personal information.
• Request deletion of your personal information.
• Opt-out of marketing communications.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

8. Contact Us
If you have any questions about this Privacy Policy, please contact us at koselinz1@gmail.com or contact@koseli.co.nz or sales@koseli.co.nz.